Frequently Asked Questions
Everything you need to know about your Khy order.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking details.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that some limited-edition drops may be final sale.
How do I find my size?
Each product page features a detailed size guide. We recommend checking these measurements as sizing can vary between different collections and materials.
Do you offer international shipping?
Yes, Khy ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay in select regions.